Privacy statement

Privacy statement


with the postal address below and its office located at Avenida Pere Matutes Noguera, 07800 Eivissa, Ibiza, is responsible for the processing of personal data as shown in this privacy statement.

Contact details postal address:

  • Nico Wilhelmus Johannes Buts
  • Carrer des Vedranell 12D, PB, 1a
  • 07820 Sant Antoni de Portmany, Ibiza, Illes Balears

Personal data that we process

HETibiza does not process personal data because no personal data can be left on our site. We also do not use social media plugins. The data that is processed is the request data for our services that ends up in our mailbox.

Special and/or sensitive personal data that we process

Our website and/or service does not intend to collect data about website visitors who are younger than 16 years of age. Unless they have permission from parents or guardians. However, we cannot check whether a visitor is older than 16. We therefore recommend that parents be involved in the online activities of their children, in order to prevent data about children from being collected without parental consent. If you are convinced that we have collected personal information about a minor without this consent, please contact us at {{SITE_EMAIL}} and we will delete this information.

For what purpose and on what basis do we process personal data?

HETibiza processes your personal data for the following purposes:

  • To confirm you for our services and products

  • HETibiza analyzes your behavior on the website in order to improve the website and tailor the range of products and services to your preferences.
  • HETibiza also processes personal data if we are legally obliged to do so, such as data that we need for our tax return.

Automated decision making

HETibiza does not make decisions based on automated processing on matters that could have (significant) consequences for people. These are decisions taken by computer programs or systems, without a human being involved (for example an employee of HETibiza).

How long we keep personal data

HETibiza does not store your personal data for longer than is strictly necessary to achieve the purposes for which your data is collected. We use the following retention periods for the following personal data: 7 years

Sharing personal data with third parties

HETibiza does not sell your data to third parties and will only provide it if this is necessary for the execution of our agreement with you or to comply with a legal obligation. We enter into a processor agreement with companies that process your data on our behalf to ensure the same level of security and confidentiality of your data. HETibiza remains responsible for these processes.

Cookies, or similar techniques, that we use

HETibiza only uses technical and functional cookies. And analytical cookies that do not infringe your privacy. A cookie is a small text file that is stored on your computer, tablet or smartphone when you first visit this website. The cookies we use are necessary for the technical operation of the website and your ease of use. They ensure that the website works properly and, for example, remember your preference settings. We can also optimize our website with this. You can unsubscribe from cookies by setting your internet browser so that it no longer stores cookies. In addition, you can also delete all information previously stored via the settings of your browser.

View, adjust or delete data

You have the right to view, correct or delete your personal data. In addition, you have the right to withdraw your consent to data processing or to object to the processing of your personal data by HETibiza and you have the right to data portability. This means that you can submit a request to us to send the personal data we have about you in a computer file to you or another organization mentioned by you. You can send a request for access, correction, deletion, data transfer of your personal data or request for withdrawal of your consent or objection to the processing of your personal data to {{SITE_EMAIL}}. To ensure that the request for access has been made by you, we ask you to enclose a copy of your proof of identity with the request. Make your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and Citizen Service Number (BSN) black in this copy. This is to protect your privacy. We will respond to your request as quickly as possible, but within four weeks. HETibiza would also like to point out that you have the option to file a complaint with the national supervisory authority, the Dutch Data Protection Authority. This can be done via the following link:

Within Europe we adhere to the rules laid down in the General Data Protection Regulation (GDPR), which can be viewed here.

How we protect personal data

HETibiza takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. If you feel that your data is not properly secured or there are indications of misuse, please contact us.


If you have additional questions regarding the above, please contact us via the button below.